Six Steps to Self-Serve with Murali Kallem, Head of Data Platform at Salesforce

Conversation with Murali Kallem where he reveals his six steps to self-serve

May 16, 2024
Murali Kallem

At Zenlytic we are building the business intelligence platform to enable self-serve for everyone. There are some steps to enable self-serve and there might not be anyone better to articulate those steps than Murali Kallem.

The six steps to self-serve:

1. Solid data management and data quality
2. Provide proper tooling
3. Reusable frameworks for business teams
4. Center of enablement
5. Policies and standards for self-serve
6. Governance and audits

Listen as Ryan and Drew from Zenlytic talk with Murali about discuss the history of data tooling, how to enable self-serve analytics, and things to consider when you own data at a company.

Our guest:

Murali Kallem is a data leader with over 25 years of experience in the field. Throughout his career, he has held various leadership roles across different facets of the data domain, ranging from Small to Fortune 50 companies. Leveraging his background in the consulting industry, Murali brings a diverse set of experiences and insights to the table.

In addition to his professional endeavors, Murali is dedicated to giving back to the community. He actively participates in industry events, delivers guest lectures at universities, and shares his expertise through posts on LinkedIn.

Currently, Murali serves as the Head of Data Platform at Salesforce, where he is leading a modernization journey of their platforms and governance practices. His vision includes enabling self-service capabilities to over 10,000 users within the company, driving efficiency and empowering decision-makers.

Outside of his professional commitments, Murali enjoys spending his free time biking, exploring woodworking and DIY projects.

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