"Zenlytic: Empowering Data Exploration at Doxy.me"

Company Overview:

• Size: Approximately 150 employees
• Industry: Healthcare
• Key Decision-Makers: Chief Operations Officer, Data Team, Senior Data Analyst.

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Overview:

‍This customer case study delves into how Zenlytic, a cutting-edge SaaS analytics platform, addressed the self-service data exploration challenges faced by Doxy.me. With a small BI team and growing demands for data insights, Doxy.me sought a solution that would enable non-technical users to independently explore and uncover valuable insights, while removing the bottleneck created by a single data analyst.

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Background:

‍Doxy.me, a company with approximately 150 employees, had been heavily reliant on a lone data analyst to handle the organization's extensive data exploration requirements. This reliance on a single individual created bottlenecks, hindering the accessibility and understanding of data insights across the company. Recognizing the need to democratize data exploration, Doxy.me sought a self-service solution to alleviate these challenges.

Challenges:

‍The primary challenge faced by Doxy.me was the burden placed on their small BI team to explore every aspect of the data in order to answer various queries. This situation led to productivity limitations and hindered non-technical users from accessing and comprehending data insights effectively. Doxy.me needed a solution that would empower users to explore data independently and distribute the analytical workload efficiently.

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Previous Methods:

‍Prior to adopting Zenlytic, Doxy.me heavily relied on the expertise of a single data analyst to answer data-related questions. However, as the company grew, this approach became a bottleneck. Non-technical users lacked the ability to independently explore the data and derive insights. The company also considered alternative tools like Looker and Tableau, but found them overly complex or lacking the desired self-service functionality.

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Solution:

‍Doxy.me turned to Zenlytic, a user-friendly and intuitive data exploration platform, to overcome their challenges. The platform's self-service exploration capabilities and simplified backend allowed the data analyst to grasp the basics within minutes. Zenlytic's simplicity in structuring data and its powerful drill-down functionality appealed to the team. Additionally, the integration of Chat GPT (Zoe) technology provided advanced insights and aligned with Doxy.me's forward-thinking approach.

Benefits:

‍Since implementing Zenlytic, Doxy.me has experienced significant benefits. The removal of bottlenecks through self-service data exploration empowered users to ask their own questions and find answers independently. This change enabled the BI team to transition from being data slaves to becoming data stewards, focusing on uncovering valuable insights rather than addressing basic queries. Zenlytic's streamlined data structuring and powerful drill-down capabilities enhanced the team's understanding of data changes, enabling them to derive actionable insights efficiently.

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Why Zenlytic:

‍Doxy.me chose Zenlytic over other options due to its self-service exploration capabilities. Alternative tools like Looker and Tableau were deemed overly complex or lacking the desired self-service functionality. Zenlytic's simplicity in structuring data and the ease of drilling down into metrics made it a compelling choice for the team. The integration of Chat GPT technology, which aligns with industry trends, further enhanced the appeal of Zenlytic for Doxy.me.

Conclusion:

‍By adopting Zenlytic, Doxy.me successfully tackled the challenges of self-service data exploration and bottlenecks. The platform's intuitive interface and powerful functionality empowered non-technical users to explore data and gain insights independently, alleviating the burden on the BI team. With Zenlytic's support, Doxy.me aims to transition from data slaves to data stewards, dedicating their time to uncovering valuable insights and driving informed decision-making. Zenlytic's user-friendly experience, simplicity, and advanced features position it as a valuable asset in Doxy.me's data-driven journey.

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